Request a return
Your return details
- Fill in your details and order information below.
- You will receive an email with a verification link.
- Click the link to open your order securely.
- Select the products you want to return and submit your request.
Return policy & your rights
You have the right to withdraw from your purchase within 14 calendar days of receiving the product, without giving any reason.
Fill in the form below to submit your request. After submission you will receive an automatic acknowledgement of receipt by email.
The product must be returned within 14 days of the withdrawal declaration. Refunds are issued using the same payment method, within 14 days of receiving the product or proof of its dispatch.
Fill in the form below to submit your request. After submission you will receive an automatic acknowledgement of receipt by email.
The product must be returned within 14 days of the withdrawal declaration. Refunds are issued using the same payment method, within 14 days of receiving the product or proof of its dispatch.
The right of withdrawal is established by Law 2251/1994 on consumer protection, Directive 2011/83/EU and Directive (EU) 2023/2673 as transposed into national legislation.